Colocation services are necessary for the provision of LLU & SubLLU services.
A Telco can choose to install its telecommunications’ equipment in OTE’s buildings or elsewhere through a network interconnection, depending on its investment and its customers’ needs for the provision of LLU services or in an appropriate place inside the KVs for the provision of SubLLU services.
Physical Colocation (PC) for LLU services
OTE provides an especially arranged area in its buildings with all available facilities (easy access, fire detection, air conditioning, security) for the installation of the Telcos’ equipment.
At the same time, the following relevant facilities are provided to Telcos for the provision of LLU Services:
Internal Link Cable Connection Service
The Internal Cable Connection Service ensures the connection between the Main Distribution Frame (MDF) and the Half Distribution Frame (HDF) which is allocated in the Physical Colocation place of OTE’s Local Exchange.
Characteristics – Service’s options: OTE installs the appropriate cooper cable. The Internal Cable Connection Service is provided in multiples of 100 pairs of cooper cable. Depending on the availability, the initial provision / order may be up to 600 pairs. The next requests may be up to 1.000 pairs.
Optical Fiber Cable (OFC) Service
Optical Fiber Cable Service refers to the connection Telcos’ equipment, which is in the Physical Colocation area and Telcos’ optical network which terminates inside the Telco Reception Manhole near OTE’s Local Exchange. The maximum distance between the Telco Reception Manhole referred above and OTE’s Local Exchange is 50 meters.
OTE installs Optical Distribution Frame (ODF) in the Physical Colocation area and at the same time connects and terminates the optical cable between the ODF and the Telco Reception Manhole which is near OTE’ s Local Exchange.
The Optical Fiber Cable Service is provided with the following options 1-2, 3-4 & 5-6 pairs of optical fiber cable between the Physical Colocation area’s ODF and the corresponding Telcos’ Optical Fiber which is terminated inside the Telco Reception Manhole.
Remote Colocation (RC) for LLU services
If a Telco has installed equipment in a place other than OTE’s Local Exchange and wishes to receive Local Loop Unbundling Services, OTE will provide the Remote Colocation (RC) service.
As part of the said service, it is possible to connect the OTE Main Distribution Frame, at the Telco Reception Manhole (PRM), to the Telco’s privately owned copper pair cable which is routed to the Telco’s installations, at its PoP.
The said convenience is different in Local Exchanges with less than 5000 subscribers where the Telco Reception Manhole must be constructed Telco.
Connection of the OTE Internal Link Termination Cable (ILTC) to the Telco’s External Link Cable (ELC) – RC > 5.000
The service refers to the connection of OTE’ s Internal Link Termination Cable between the MDF and the Telco’s External Link Cable which is terminated by the Telco in the manhole owned by OTE as long as the Local Exchange serves more than 5.000 subscribers.
service is provided in multiples of 200 pairs of Internal Link Termination Cable. Depending on the availability, the initial provision / order may be up to 600 pairs. The next requests may be up to 1.200 pairs.
ILTC - ELC Connection in the Telco Reception Manhole (TSPRM), which is constructed by the Telco – RC < 5.000
The service refers to the connection of OTE’ s Internal Link Termination Cable between the MDF and Telco External Link Cable which is terminated by the Telco in the manhole owned by the Telco as long as the Local Exchange serves less than 5.000 subscribers.
The service is provided in multiples of 200 pairs of Internal Link Termination Cable. Depending on the availability, the initial provision / order may be up to 800 pairs. The next requests may also be up to 800 pairs.
Remote Colocation for the provision of SubLLU services (with manhole)
OTE provides to Telcos the connection between OTE’s Internal Link Termination Cable service and the Telco’s External Link Cable inside the Telco’s Reception manhole constructed by the Telco for the provision of SubLLU services.
Remote Colocation for the provision of SubLLU services (without manhole)
OTE provides Telcos the connection of the KV and the Telco’s cabinet through cooper cable (External Link Cable for SubLLU services), without the construction of a Telco Reception Manhole because the cooper cable terminates direct to OTE’s KV.
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Regulated products are not affected by the market rules but are subject to specific regulatory framework (Reference Offer), which is introduced by the competent public authority.
Colocation, LLU & SubLLU products are described at the Unbundling Reference Offer (RUO), published by the Hellenic Telecommunications & Posts Committee (Greek NRA).
RUO describes thoroughly all the order and fault management procedures of the main products and their supplementary services.
The difference between the two services lies at the point where the Telcos install their equipment.
Colocation oriented for LLU service, requires that the telco installs its equipment inside specially formed space situated within OTE local exchanges (Physical Colocation Service) or outside of the Local Exchanges (Remote Colocation).
Colocation oriented for SubLLU service on the other hand, requires that the telco installs its equipment inside own cabinet, at close distance to OTE’s KV.
OTE WHOELSALE receives Colocation, LLU & SubLLU orders exclusively via WCRM LLU.
Service Level Agreements are defined in the RUO Reference Offer for the majority of order types and are handled based on the date of introduction in WCRM LLU.
Any questions related to LLU & SubLLU services, are submitted via specially configured tool in WCRM LLU, while for Colocation matters the mailing list email@example.com is available.
OTE makes the most effort to maintain and optimize the copper network, over which LLU & subLLU services are provided.
However, given the nature of the network, faults happen and are announced to OTE per subscriber’s line, exclusively via the WCRM LLU on a 24-hour basis, 365 days a year.
The sorts of faults, restoring procedures and relevant SLAs, are thoroughly described in RUO Reference Offer.
Any questions regarding fault announcements can be submitted via specially configured tool in WCRM LLU.
As far as Colocation is concerned and due to particularity of the service, fault announcement and follow up is conducted by Telcos' Help Desk on a 24-hour basis, 365 days a year.
Fault announcement is made by completing the Damage Report and sending it to Telcos' Help Desk (THD).
Every telco receives invoices on a monthly basis for Colocation, LLU & SubLLU services.
In the invoices, all billing information is listed thoroughly, arranged by service line and type of order.
The RUO Reference Offer describes in depth all issues of invoice payments, related time restrictions and procedures, concerning wholesale services’ transactions.